Tuesday, March 28, 2017

5 Ways to Keep Small Business Finances Organized

Many business owners struggle with keeping their small business finances organized. As a business owner, you have to wear multiple hats, and few entrepreneurs are trained in sales, marketing, product development, operations, human resources, technology, and finance! However, you’re still responsible for paying your taxes and making sure your business can meet all of its financial obligations.Don’t let small business finances stress you out. Instead, follow these tips to stay organized, and the burden of wearing the Chief Financial Officer hat will become much more manageable.

1. Keep Your Personal and Business Finances Separate


By far, the most important thing you should do as a business owner is ensure all of your personal and business finances are completely separate. If your business is a sole proprietorship, it can be particularly easy to co-mingle your personal and business finances, but don’t do it! That means you need separate bank accounts and credit cards. If you purchase something for the business with your personal credit card or cash, document it with an expense report, and pay yourself back using money from the business account.

Wednesday, March 15, 2017

7 Steps to Quality Customer Support



Customer support isn’t easy. Any business owner can tell you that once the customers start coming in, it becomes really difficult to keep up with your day-to-day routine. Even more difficult is that you have to keep every customer satisfied, because in essence, they are what keeps your business going.

Whether you’re providing support by yourself or you’ve got a small team dedicated to helping your customers, make sure you’re following these steps for maximum customer satisfaction.

Step 1 – Know Your Product


What are you selling? Why is it useful? What can go wrong while using it? How often does this happen? These are all questions that you and your team need to know the answers to. It’s not enough to just be helpful. You need to be an expert.

Try using your product just as your customer would. Figure out what could lead to dissatisfaction with your product. Knowing in advance the issue that your customer is calling with, ensures that you are prepared to handle your customer quickly and efficiently.

Saturday, March 11, 2017

Funding Your Business: Small Business Grants for Female Entrepreneurs



Let’s say you’ve started your own company. You’ve got a name all picked out, you’ve completed the incorporation process, and now you just need to raise capital to fund your small business. But this is the tough part—especially if you’re a woman.


Alarmingly, there are a number of female entrepreneurs that are being turned away by banks for small-business loans. While peer-to-peer lending is helping to bridge the gap, there are other great opportunities for female entrepreneurs to raise capital for their companies: small-business grants.


The competition for small-business grants is fierce, and it takes a lot of time and effort to find them and complete the applications. But if you’re up for the challenge, the payoff is worth it. Here are some of our best tips to get those grants:

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